Terms and Conditions of Service

Envirox (Trading name of Great Oaks Tree Services)
Company Number: 11384925

  1. Definitions
  • “Company” refers to Envirox, including its employees, consultants, and contractors.
  • “Client” refers to any individual or entity commissioning services from Envirox.
  • “Services” refers to the ecological surveys, tree assessments, protected species surveys, and any other services provided by Envirox as agreed with the Client.
  • “Agreement” refers to the contract between Envirox and the Client, which includes the quotation, these terms and conditions, and any written communications confirming the scope of Services.
  1. Scope of Services
  • The scope of Services will be outlined in the quotation provided to the Client, detailing specific services, estimated timelines, and costs.
  • Additional work or changes requested by the Client outside the scope of the initial Agreement will be charged separately and require written approval.
  1. Quotations and Acceptance
  • Quotations are valid for 30 days unless otherwise stated. Acceptance of the quotation, along with these terms, forms a binding Agreement.
  • Work will commence upon receipt of a signed booking form, and confirmation of acceptance of the quotation, unless otherwise agreed.
  1. Fees and Payment Terms
  • Payment terms will be outlined in the invoice issued upon acceptance of the Services. Full payment is required before report delivery.
  • For urgent or next-working-day Services, payment must be made in full prior to commencement.
  • Payment methods include bank transfer, major credit/debit cards, or any other method agreed upon in advance.
  • Late payments may incur interest charges at 4% above the Bank of England base rate, calculated from the payment due date until the date payment is made.
  1. Cancellations and Rescheduling
  • Cancellations or rescheduling of Services must be communicated in writing at least 48 hours before the scheduled survey.
  • Cancellations within 48 hours of the survey may incur charges up to 50% of the quoted amount to cover time and resources allocated.
  1. Client Responsibilities
  • The Client is responsible for providing access to the survey site, including any necessary permissions from landowners or other stakeholders.
  • The Client must inform Envirox of any potential hazards or restrictions that may impact the safety and accessibility of the site.
  • All required information must be provided by the Client in a timely manner. Delays or omissions in providing essential information may result in delays or additional charges.
  1. Delivery of Reports
  • Survey reports will be delivered electronically upon receipt of full payment.
  • Delivery times stated in the quotation are estimates and may vary due to unforeseen circumstances.
  • Envirox is not liable for delays in report delivery caused by factors outside its control.
  1. Liability and Insurance
  • Envirox holds professional indemnity and public liability insurance suitable for the Services provided.
  • Envirox will carry out Services with reasonable skill and care. However, Envirox is not liable for indirect, consequential, or incidental losses resulting from the Services.
  • The total liability of Envirox under or in connection with this Agreement will not exceed the total fees paid by the Client, except where liability cannot be limited by law.
  1. Intellectual Property
  • All intellectual property rights in reports, data, and other deliverables produced by Envirox remain the property of Envirox until full payment is received.
  • Upon payment, the Client is granted a non-exclusive, non-transferable license to use the deliverables for purposes specified in the Agreement.
  • The Client may not reproduce, distribute, or publish the deliverables without prior written consent from Envirox.
  1. Confidentiality
  • Both Envirox and the Client agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the Services.
  • Confidential information may not be disclosed to third parties without prior consent, except as required by law.
  1. Termination
  • Either party may terminate the Agreement in writing if the other party is in material breach of these terms and fails to remedy the breach within 14 days of receiving notice.
  • Upon termination, the Client will be responsible for payment of all work completed up to the termination date.
  1. Governing Law
  • These Terms and Conditions are governed by the laws of England.
  • Any disputes arising out of or related to these Terms and Conditions shall be resolved in the courts of England
  1. Entire Agreement
  • These Terms and Conditions, together with any quotations, booking forms, and communications, constitute the entire agreement between Envirox and the Client.
  • Any amendments to this Agreement must be made in writing and signed by both parties.

By commissioning services from Envirox, the Client acknowledges acceptance of these Terms and Conditions. Please direct any inquiries to Envirox at [email protected].